Birdeye

Online reputation management dashboard. Every review. One unified dashboard.

Customer Sentiment

Monitor overall customer sentiment (positive, neutral & negative) by date.

Ratings Over Time

Track average ratings and graph historical ratings

Individual Reviews

Monitor new reviews right from the dashboard

Holistic Reporting

Standalone Birdeye reports + cross-channel reports with all of your marketing channels

React to Reviews

With the proliferation of review sites, monitoring both positive and negative reviews in a timely manner can be a full time job. Our Birdeye reporting dashboard makes it easy to manage and react to reviews at scale. See every review, from every site, and react in seconds.

Track Ratings Over Time

Track aggregate star rating over time. Perhaps a rating was a 4.2, but dipped to a 3.6 on a specific date last month? Now you can review events from that date and look at the specific users whose ratings caused the dip. Include the ratings over time in an automated report, or in the live customer dashboard.

Monitor Top Sources

Visualize which campaigns prompt the most phone calls with gorgeous graphs that break down the source of new calls. Enhance your marketing campaigns with your newfound insights, so you can continue to deliver great results for your company.

View All Online Listings

Your team can see all of their online listings in our dashboards and reports. Track each listing's location and URL, and click through to view it live. We make it easy to report on every listing, alongside all of your other local SEO and marketing work.

Reporting for Every Marketing Channel

Create standalone Birdeye reports. Or add Birdeye alongside the rest of your marketing channels in an all-in-one, cross-channel marketing report. Either option can be set up with just a few clicks, and scheduled to be sent automatically to free up your valuable time.